Purchase Terms for Court22

General

With Court22, you can easily book and pay for your time for various racket sports at different affiliated venues. When you book, you will receive an email confirmation of the booking, which is also saved on your private page at Court22.

Payments

Payments are made through Swedbank Pay or Coins. The payments are secured via Swedbank Pay and their certifications for secure payments.

Coins

Coins are Court22’s own credit currency that can be acquired through various affiliated venues. There are two types of Coins: regular Coins and Individual Coins. The difference is that Individual Coins are individual, meaning you can only pay for your own cost with this type of Coin, while regular Coins are general and can be used to pay for an entire booking, for example.
The validity period also varies for the different types of Coins. Individual Coins are valid for 1 year from the acquisition date and cannot be changed, while regular Coins are valid for 1 year from the acquisition date but can be changed if there is a valid reason. Both types of Coins have a 1:1 ratio against the given venue’s currency. Neither type of Coin can be exchanged for real money.

Split Payment

Split payment means that the payment is divided among the number of people expected to play, depending on the court booked, for example, 2 for single and 4 for double. In the case of split payment, all spots in the booking must be paid for. If any spot is not paid for X number of hours after the booking’s end time, the booking owner will be charged the base price for each unpaid spot. Any individual discounts are not considered for unpaid spots. Each venue determines how long after the booking’s end time the remaining payment is charged, so this may vary depending on the venue.

Membership

When purchasing a membership at an affiliated venue, the binding period and notice period specified by the membership apply. Upon renewal of the membership, a new binding period begins. For example, a membership with a 12-month binding period and a 1-month notice period needs to be terminated at least 1 month before the binding period ends, otherwise, the membership will be renewed with a new 12-month binding period.

Prices

All prices include VAT. A receipt for the booking is received digitally on your private page at Court22 and can be printed or emailed from there, including the VAT specification. There may be special offers or different prices in the app compared to the regular price at each venue, and the price is clearly specified in the solution. It is also possible to see booking history with reference numbers.

Booking Fee

Court22 charges a booking fee upon purchase. The booking fee is generally not refunded upon cancellation, but exceptions can be made if there are valid reasons. Assessment is made on a case-by-case basis.

Purchases that Violate Court22's Terms

Court22 reserves the right to cancel a booking or purchase and immediately suspend a customer account if the customer does not provide correct information about themselves or otherwise violates or attempts to circumvent the law.

General Terms and Conditions for Booking with Court22

Late Cancellation and Refund

Booked times that are canceled later than X hours before the start are not refunded. Each venue determines how many hours before the start a refund is justified or not, so this time may vary depending on the venue. In case of a misplaced booking, each venue can correct the order. It is important to contact the given venue for handling errors. Court22 only provides support to affiliated venues. Note that booking fees are generally not refunded unless there are valid reasons, which are assessed individually on a case-by-case basis.

Right of Withdrawal

When ordering a product that by its nature cannot be returned or quickly becomes old, there is no right of withdrawal according to the Distance Selling Act outside the business premises.

Court22's Commitments

Court22 provides matching, results service, software for activities, and booking services via the internet on compatible connected devices.

Customer Obligations

Information provided to Court22 must be correct, such as name and other personal data. By using the service, you are obligated to follow laws and respect all partners and their terms of use. You may not upload images or other material that is copyrighted. You may not market or try to sell things via Court22. You may not spread chain letters, conduct surveys, or spread fraudulent information. You may not buy and resell times or otherwise market your own or competing activities without written approval from Court22. You may not scrape the site or use any other automated solution to retrieve information from Court22.

Termination or Limitation

Court22 has the right to terminate or restrict access to accounts without notification in case of suspected violations. As a user, you must accept these terms, and violations can lead to permanent suspension or prosecution according to the law.

Disclaimer of liability

Court22 can under no circumstances be held liable for direct or indirect costs incurred when using the service.

GDPR

Court22 stores only the necessary data for the service to function in accordance with GDPR. We do not expose personal data to any external service without the customer’s approval.

Cookies

Court22 uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the web store identify and follow users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the site, your browser is assigned a session cookie that is unique and used to not mix you up with other users. To use Court22 in the best way, you should allow cookies in your browser. This type of cookie is used only to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. Court22 uses cookies, for example, to keep track of what you book, your settings, and which pages you visit to provide you with a better customer experience and support.

Change of purchase conditions

Court22 may update the purchase terms in the app. Users of Court22 agree to review the current purchase terms before each purchase.

Contact us

If you have questions about personal data or complaints or suggestions for improvement, contact Court22 at info@court22.com.

Court22 is a product from Simplitude Bookings AB with Org no. 559296-2236.